Member Dividends

Why did I not receive my dividends?
For additional details regarding dividend ineligibility, please review your Vision Source Member Dividends Dashboard on Insight. Common reasons for not rec...
Tue, 13 Oct, 2026 at 2:53 PM
What if I have multiple locations? Do all locations need to be aligned and measured separately?
Yes. Each location with its own unique office ID and Franchise Agreement must have all four Elite vendor accounts aligned with Vision Source and meet brandi...
Mon, 21 Sep, 2026 at 11:39 AM
I’ve recently contacted my vendor to confirm that my account is aligned as Vision Source. Can I expect a dividend in the upcoming quarter?
Yes. As long as your account alignment has been confirmed with the Elite vendor, the updated alignment status should appear on the monthly vendor report pro...
Mon, 21 Sep, 2026 at 11:39 AM
If I pay on the 30th of the month, will I still receive credit for paying on time?
Yes. As long as your payment is initiated through Insight by the 30th of the month, you will receive credit for timely payment for that reporting period.
Mon, 21 Sep, 2026 at 11:40 AM
What if my software can’t connect to the GPN platform? Am I still eligible for Member Dividends?
Yes, for practices that use practice management systems that are truly unable to connect to the GPN platform, a self-reporting process is established. Sel...
Tue, 13 Oct, 2026 at 2:56 PM
Why is my Member Dividend Dashboard not populating with data?
The most common reason your dashboard is not displaying data is that your practice may not currently be connected to the GPN platform. All share measurement...
Tue, 13 Oct, 2026 at 2:58 PM
What if I am not currently connected to the GPN platform?
If your practice is not currently connected to the GPN platform, we recommend reaching out to your Essilor Experts representative for more information about...
Mon, 21 Sep, 2026 at 11:43 AM
I think my dashboard data may be incorrect. What should I do?
Important: The dashboard pulls data directly from your practice management/EHR system through the GPN platform. If you believe the data is inaccurate, p...
Tue, 13 Oct, 2026 at 3:00 PM
Why does my Vision Source dashboard show different share measure percentages than the Elite vendors?
For Member Dividends, Vision Source uses a standardized methodology to calculate share measurement across all participating practices. Because vendor re...
Tue, 13 Oct, 2026 at 3:01 PM
Why was I approved for self-reporting?
Your practice has been approved for self-reporting because your current Practice Management System is not compatible with the GPN platform used for automate...
Mon, 21 Sep, 2026 at 11:44 AM