Vision Source Support Page

For additional details regarding dividend ineligibility, please review your Vision Source Member Dividends Dashboard on Insight.

Common reasons for not receiving a Dividend

• Franchise Agreement: You do not have an active Franchise Agreement.
• Branding Requirements: Your practice has not met the required branding requirements.
• Elite vendor alignment: Your Elite vendor accounts were not properly aligned with Vision Source on or before Mar 31, 2026.
• Account status: Your account was not current as of Mar 31, 2026, including royalty payments paid through February.

If you believe this information is inaccurate, please contact your DMD or Member Support Manager for assistance.

In cases like this, the best approach is to ping Mick Kling with the office ID, attaching a screenshot.