Vision Source Support Page

Accurate reporting depends on consistent data entry within your Practice Management System. Your team should enter products using the appropriate catego...

An overstated total lab job count increases the denominator used in the Lab Share calculation, which can result in a lower percentage. Examples of situa...

Yes. There may be a delay between when a job is invoiced in your Practice Management System and when Essilor processes the corresponding order. In some ...

Yes. Your total lab volume includes lab jobs from all labs, while the numerator only includes lab jobs processed by Essilor. For example, if your practi...

Yes. Practices that perform a significant amount of in-office finishing using stock lenses from their existing inventory rather than ordering lenses through...

Consider that the two measures are calculated differently. Dividend dashboard calculates Lab Share by dividing the number of Essilor lab jobs reported by ...

If you believe the number of Essilor jobs reported to Vision Source is incorrect, please contact Essilor directly so they can review the reported job count ...

Yes. It is important to ensure that your federally funded percentage is reported accurately. An incorrect federally funded percentage may affect your calcul...

Contact lens share is measured each quarter by calculating the total retail sales of Alcon and CooperVision soft contact lenses relative to your total soft ...

Lab share is measured each quarter by comparing the number of jobs processed through Essilor labs relative to the total number of lens jobs reported by your...