Frame Dream

What is the shipping method for receipt of orders or shipping returns?
Essilor ships all orders via UPS. Shipping labels are provided by Essilor for all returned frames with approved Return Authorization.
Tue, 27 Jul, 2021 at 9:06 AM
What is the return process?
Beside warranties, returns are accepted for the reasons defined in the Board Management section of the Frame Dream Program Overview. For returns for reason...
Tue, 27 Jul, 2021 at 9:07 AM
How will Frame Dream affect my relationship with my current Sales representatives?
Relationship with Frame Vendor stays in place and Member will still be supported by the Frame Brand Representative. Some Frame Vendors will still have requi...
Tue, 27 Jul, 2021 at 9:08 AM
Is there a minimum buy-in to the Frame Dream program?
Initial Brand Kits order is a minimum of 135 units.
Tue, 27 Jul, 2021 at 9:08 AM
Which Required Managed Care labs am I able to send my Frame Dream Jobs to?
While the purpose of the Frame Dream program is to have complete frame and Rx orders processed through a dedicated DC/Lab, there are several Required Manage...
Tue, 27 Jul, 2021 at 9:10 AM
What is Frame Dream Premium and how do I qualify for it?
All Frame Dream Members who carry and maintain 250+ frames (units) on their frame board through Frame Dream will be eligible for Frame Dream Premium. Frame ...
Tue, 27 Jul, 2021 at 9:11 AM