Vision Source Support Page

Prices for Frame Dream frames are the same as you currently enjoy through Vision Source.

Payment terms will be aligned to Member’s Essilor terms, commonly 30 days. Should the Brand Kit or Refresh order exceed $1000 dollars, Member will receive 9...

No, we cannot at this time.

Each Brand is available in different kit configurations which allow Member to take into account location, size and demographic. Brand kits are comprised of ...

We aim to deliver the frame in 2 days or less.

The goal is to always be in stock of these curated-designated assortments. In the rare instance, a frame delivery is delayed, Member will be informed by Fra...

Frame Dream is constantly monitoring the trends and styles that manufacturers bring to market and products discontinued from the vendor. Consequently, the F...

The Frame Dream Customer Service Team can be reached via phone (855-658-1705), email at (framedreamcs@essilorusa.com) or fax (855-658-1712).

Frame Dream Customer Service Team hours of operation are Monday – Friday, 8:30 am – 5:30 pm CST.

What’s covered for frames: All Frame Dream frames are warranted for two years (unless stated differently in the Distribution Guidelines document), from the...