Frame Dream
All frame orders should be placed through the Frame Dream Portal [framedream.com]. Please refer to the current training document and Welcome Packet...
Tue, 27 Jul, 2021 at 9:57 AM
Private pay lens orders can be placed through Vision Web. VSP orders are placed in Eyefinity. EyeMed orders are through the EyeMed ordering portal called Ex...
Tue, 27 Jul, 2021 at 8:54 AM
Pair 50 Terms and Conditions require that the second pair be placed at the same laboratory as the first. For product that needs to come through the Frame Dr...
Tue, 27 Jul, 2021 at 8:54 AM
Please call Essilor’s Eyemed Specialty Team at 888-889-9680 to have them added.
Tue, 27 Jul, 2021 at 8:55 AM
Lens reorders can be entered through Vision Web specifying VS90 in the special instructions field. Please contact your Frame Dream Customer Service Team for...
Tue, 27 Jul, 2021 at 8:55 AM
Frame board samples (modules/kits) and shipments related to the seasonal Refresh replacement product will enjoy free shipping. Shipment of any p...
Tue, 27 Jul, 2021 at 8:56 AM
Should Members have pre-existing inventory for one of the brand kits they are bringing through Frame Dream, Member will be able to return it to the vendor....
Tue, 27 Jul, 2021 at 8:57 AM
Yes, you would order the frame from the manufacturer as normal.
Tue, 27 Jul, 2021 at 8:57 AM
Training is typically 1.5 – 3 hours for training and merchandising of frames. Doctors, Optical Manager, and Opticians are encouraged to attend the trainin...
Tue, 27 Jul, 2021 at 8:57 AM
No, the universal scanner is for convenience and does not have to be used. The scanner can be used on any program that would accept a UPC. No installation i...
Tue, 27 Jul, 2021 at 8:58 AM