MAX
Yes, Insight uses a unique sign-in for each staff member. This allows for usage-tracking and gathering of important practice data to help the practice owner...
Mon, 25 May, 2020 at 3:18 PM
Depending on how your office has been set up, there are between one and three different package levels to take the patient through to meet their budget leve...
Mon, 25 May, 2020 at 3:25 PM
Some users may see a spinning 'Loading' symbol on the screen and the page never loads. As a workaround, refresh the page to continue.
Mon, 25 May, 2020 at 3:28 PM
If you have a multi-office practice, the packages created in one office are shared by all your offices. If you do NOT want to utilize a package in a specifi...
Mon, 25 May, 2020 at 3:32 PM
Yes, specific fees can be added on the office setup pricing page and can be selected on the Solutions page when sitting with a patient.
Mon, 25 May, 2020 at 3:35 PM
Benefits added in the MAX questionnaire are included in the patient responsibility calculation. Copays applied to the solution display on the upper line of ...
Wed, 29 Jul, 2020 at 10:38 AM
MAX is meant to assist the optical team in calculating frame and lens costs associated with VSP, EyeMed®, Versant (Davis/Superior), Spectera, and private-pa...
Mon, 20 Dec, 2021 at 12:20 PM
MAX is designed and built to encourage industry best practices and to provide the patients and practices the best products available. As such, CR-39 is not ...
Mon, 20 Dec, 2021 at 12:21 PM
EBS is an inherent feature in Truclear SD2 and Truclear XD2 but needs to be entered in the Product Pricing section of MAX without it due to EyeMed making it...
Thu, 20 May, 2021 at 1:36 PM
No, in fact for any products you do not offer, you can Disable them by unchecking the box in the Enabled column. That will insure that the product does not...
Mon, 20 Dec, 2021 at 1:25 PM