https://visionsource.freshdesk.com/support/home 2026-05-10T08:00:53+00:00 always 1.0 https://visionsource.freshdesk.com/support/solutions 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000086745 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000139118 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000140252 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000143238 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000143392 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000144063 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000147679 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/35000160482 2026-05-10T08:00:53+00:00 always 0.8 https://visionsource.freshdesk.com/support/solutions/folders/35000131480 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000133496 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000201839 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209039 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209511 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209542 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209607 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209673 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209715 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000209756 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000210011 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000210256 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000213114 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000216411 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000224689 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000230509 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000230720 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000231866 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000236505 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000236506 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/folders/35000252655 2026-05-10T08:00:53+00:00 always 0.64 https://visionsource.freshdesk.com/support/solutions/articles/35000019804-adding-staff 2017-11-15T05:37:30+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000020336-vs-learning-help 2017-11-16T00:41:27+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000082485-royalty-payments-payments-online-insight 2025-04-24T01:50:09+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155330-does-max-integrate-with-my-ehr- 2020-05-26T01:46:34+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155331-does-max-integrate-with-managed-vision-care-mvc-payor-sites- 2020-10-02T03:06:55+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155334-is-there-an-additional-cost-for-max- 2021-08-04T04:54:15+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155336-our-staff-is-experienced-and-familiar-with-mvc-plans-why-should-we-use-max- 2021-08-04T04:53:02+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155353-how-long-will-it-take-to-set-up-max- 2020-05-26T01:39:24+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155354-is-max-just-a-calculator- 2020-05-26T02:10:56+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155355-why-are-there-3-levels-best-better-good-do-i-have-to-use-all-3-levels- 2021-12-21T02:24:43+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155356-what-training-resources-are-available- 2020-05-26T01:07:05+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155365-what-about-other-managed-vision-care-providers-when-will-they-be-on-max- 2021-12-21T01:15:34+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155366-i-am-getting-a-message-that-says-no-solutions-found-why-am-i-receiving-this-message- 2020-10-06T02:38:36+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155368-why-can-i-not-get-into-max-where-it-says-create-solutions-and-the-button-is-white- 2020-05-26T01:17:27+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155841-can-i-enter-the-patient-information-from-the-member-benefits-form-before-they-get-to-the-optical- 2021-12-21T01:18:48+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155842-can-practices-use-max-to-verify-patient-managed-vision-care-benefits- 2020-05-26T02:35:45+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155843-can-practices-use-max-to-submit-mvc-claims- 2020-05-26T02:39:11+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155844-can-practices-use-max-with-patients-who-don-t-have-managed-vision-care-plans- 2020-05-26T02:42:07+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155845-can-the-patient-see-the-questionnaire-portion-of-the-screen- 2020-05-26T02:52:13+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155847-will-this-help-with-contact-lens-orders- 2020-05-26T02:54:45+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155848-can-practices-put-multiple-pairs-on-the-same-ticket- 2021-12-21T01:19:58+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155849-does-max-collect-store-any-of-my-patients-information- 2021-08-04T04:56:41+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155851-are-all-quotes-guaranteed-to-be-correct- 2020-05-26T03:12:01+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155852-can-vision-source-track-who-uses-max- 2020-05-26T03:18:38+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155853-what-if-the-patient-doesn-t-want-one-of-the-featured-package-s- 2020-05-26T03:25:36+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155854-what-should-i-do-if-the-tool-is-not-loading- 2020-05-26T03:28:12+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155855-do-i-have-to-create-packages-for-each-office-in-our-practice- 2020-05-26T03:32:51+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000155856-can-we-add-additional-fees-other-than-miscellaneous-copays- 2020-05-26T03:35:20+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000160755-how-are-copays-applied-in-eyemed- 2020-07-29T22:38:18+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000166499-when-should-the-tool-be-used- 2021-12-21T01:20:52+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000166590-i-cannot-find-cr-39-in-materials-why-not- 2021-12-21T01:21:51+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000180061-when-do-i-include-essential-blue-series-ebs-on-a-lens-solution- 2021-05-21T01:36:56+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183793-how-do-i-place-a-frame-order- 2021-07-27T21:57:42+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183794-how-do-i-place-a-lens-order- 2021-07-27T20:54:20+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183795-how-do-i-place-a-pair-50-order- 2021-07-27T20:54:50+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183796-my-vision-source-products-are-not-showing-up-in-my-eyemed-portal-when-i-select-dallas-dc- 2021-07-27T20:55:28+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183797-how-do-i-submit-an-order-for-a-redo- 2021-07-27T20:55:44+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183799-will-i-get-charged-for-shipping- 2021-07-27T20:56:07+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183800-if-i-have-a-frame-that-is-in-the-pre-selected-order-that-i-place-am-i-able-to-return-the-one-i-have- 2021-07-27T20:57:11+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183801-can-i-order-other-frames-from-that-vendor-that-are-not-in-fd-catalog-and-how- 2021-07-27T20:57:25+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183802-how-long-is-the-fd-training-when-they-come-to-my-office-and-who-needs-to-be-in-attendance-for-the-tra 2021-07-27T20:57:47+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183803-is-the-scanner-necessary-for-frame-dream- 2021-07-27T20:58:01+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183804-do-my-vs-frame-prices-change-or-stay-the-same- 2021-07-27T20:58:14+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183805-what-are-the-invoicing-terms- 2021-07-27T20:58:28+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183806-can-i-split-the-brand-kit-inventory-if-i-have-multiple-locations- 2021-07-27T20:58:35+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183807-can-i-choose-my-inventory-for-the-boards-or-does-essilor-decide-what-we-need-to-order- 2021-07-27T20:58:46+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183808-if-we-sell-a-frame-from-the-board-i-e-sunglasses-how-long-does-it-take-to-replace-the-frame- 2021-07-27T20:58:55+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183809-will-we-ever-run-out-of-inventory-especially-on-the-popular-frames- 2021-07-27T20:59:07+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183810-how-often-will-you-refresh-our-frame-inventory- 2021-07-27T20:59:20+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183811-what-are-your-hours-of-operation- 2021-07-27T21:02:33+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183812-what-are-the-warranty-policies- 2021-07-27T21:04:39+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183813-what-is-the-shipping-method-for-receipt-of-orders-or-shipping-returns- 2021-07-27T21:06:03+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183814-what-is-the-return-process- 2021-07-27T21:07:18+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183815-how-will-frame-dream-affect-my-relationship-with-my-current-sales-representatives- 2021-07-27T21:08:05+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183816-is-there-a-minimum-buy-in-to-the-frame-dream-program- 2021-07-27T21:08:21+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183817-which-required-managed-care-labs-am-i-able-to-send-my-frame-dream-jobs-to- 2021-07-27T21:10:50+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183818-what-is-frame-dream-premium-and-how-do-i-qualify-for-it- 2021-07-27T21:11:07+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000183837-how-do-i-contact-the-frame-dream-customer-service-team- 2021-07-27T21:53:02+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000192262-do-i-have-to-put-pricing-in-for-every-product- 2021-12-21T02:25:18+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000200959-i-am-in-my-office-settings-tab-and-max-will-not-let-me-save-and-continue-what-do-i-do- 2022-06-02T22:47:05+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213581-when-is-the-live-date-for-vision-source-learning-powered-by-leonardo- 2022-12-13T04:34:29+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213582-who-can-access-vision-source-learning-powered-by-leonardo- 2022-12-13T04:34:36+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213583-how-do-i-sign-in-to-vision-source-learning-powered-by-leonardo- 2022-12-13T04:34:48+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213584-if-i-am-a-current-leonardo-user-today-what-happens- 2022-12-13T04:35:06+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213585-will-the-existing-vision-source-learning-platform-still-exist- 2022-12-13T04:35:17+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213586-what-happens-to-my-learning-history-on-the-current-vision-source-learning- 2022-12-13T04:35:27+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213587-will-the-content-in-the-previous-platform-be-available-on-the-new-vision-source-learning- 2022-12-13T04:35:34+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213588-do-i-have-to-pay-for-any-content- 2022-12-13T04:35:59+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213589-will-virtual-classes-be-available-what-topics-will-be-covered- 2022-12-13T04:35:48+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213590-leonardo-coins-what-are-they-for- 2022-12-13T04:36:09+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213591-for-technical-support-who-should-we-contact- 2022-12-13T04:36:20+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213592-will-cope-aoa-cpc-ncle-and-abo-credits-be-available-on-vision-source-learning-powered-by-leonardo- 2022-12-13T04:36:33+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213593-how-do-i-download-my-certificate-of-course-completion- 2022-12-13T04:36:43+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213594-what-about-my-el360-leonardo-benefits- 2022-12-13T04:36:50+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213595-does-each-doctor-and-staff-member-need-their-own-logins- 2022-12-13T04:37:00+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213596-how-do-i-see-all-the-courses-i-completed-in-the-previous-vision-source-learning- 2022-12-13T04:37:10+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213597-how-do-i-find-courses-in-vision-source-learning- 2022-12-13T04:37:17+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213598-how-can-i-see-my-staff-s-progress- 2022-12-13T04:37:25+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213599-how-do-i-assign-courses-to-my-staff- 2022-12-13T04:37:33+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213600-where-do-i-find-the-staff-onboarding-learning-tracks-and-documents- 2022-12-13T04:37:40+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000213681-where-do-i-find-the-exclusive-vision-source-content- 2022-12-13T04:37:48+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240126-how-do-i-make-edits-to-my-website- 2024-02-29T22:17:00+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240127-how-do-i-log-in-to-the-marketing-toolkit- 2024-02-29T23:13:05+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240128-how-do-i-place-a-custom-order- 2024-02-29T22:20:45+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240129-where-can-i-find-the-vision-source-logos- 2024-02-29T22:54:33+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240130-can-i-transfer-my-domain-name-to-a-different-website-provider- 2024-02-29T23:08:51+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000240133-i-received-a-notice-that-my-domain-name-is-expiring-what-should-i-do- 2024-02-29T23:49:14+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307160-what-exactly-are-member-dividends- 2026-05-01T00:34:30+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307161-do-i-have-to-buy-anything-to-qualify- 2026-05-04T22:56:00+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307162-what-is-the-difference-between-dividend-25-and-dividend-50- 2026-05-01T00:40:34+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307163-how-do-i-qualify-for-member-dividends- 2026-05-01T00:41:48+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307164-what-do-i-need-to-do-to-reach-dividend-50- 2026-05-01T00:43:06+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307165-is-there-partial-credit-if-i-hit-2-out-of-3-categories- 2026-05-04T22:57:32+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307166-how-often-is-my-performance-measured- 2026-05-04T22:58:10+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307167-when-do-i-get-paid- 2026-05-01T01:04:34+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307168-what-happens-if-i-miss-a-royalty-payment- 2026-05-01T00:46:36+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307169-what-does-net-30-actually-mean- 2026-05-01T01:05:51+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307170--do-i-need-to-enroll-or-is-this-automatic- 2026-05-04T22:59:49+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307171-when-does-my-eligibility-start-after-enrolling- 2026-05-01T01:07:20+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307172-what-are-the-branding-requirements- 2026-05-01T00:50:17+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307173-what-does-aligning-my-vendor-accounts-actually-mean- 2026-05-01T00:50:42+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307175-how-is-my-share-measured- 2026-05-01T00:52:07+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307176-what-counts-toward-share-and-what-doesn-t- 2026-05-01T00:53:15+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307177-how-is-my-data-collected- 2026-05-01T00:54:05+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307178-will-i-be-able-to-track-my-progress- 2026-05-04T23:01:14+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307179-what-should-i-do-with-the-money- 2026-05-01T00:55:51+07:00 always 0.512 https://visionsource.freshdesk.com/support/solutions/articles/35000307180-why-is-vision-source-doing-this- 2026-05-04T23:01:52+07:00 always 0.512